Gofer WorksMissed-call text-back
Texts missed callers within seconds and books the job.
For HVAC, plumbing and electrical shops in the Upstate
Every missed call gets a text back.
Gofer Works is a set of small text-message tools that work like an extra crew member on your phones. You stay on the job. The gofer handles the follow-up and books the work.
You keep your number. Nothing to install. We set it all up.
Summit Heating & AirText message
Missed call · 2:14 PM
Hi, this is Summit Heating & Air. Sorry we missed you, we're out on a job. What can we help with? Reply STOP to opt out.
AC is blowing warm air
We can come out tomorrow 8–10 AM or 1–3 PM. Which works better?
1–3 works
You're booked for tomorrow, 1–3 PM. Your tech will text when they're on the way.
Example conversation for a made-up shop
How it works
You miss the call. The gofer doesn't.
Most people who reach voicemail call the next shop on the list. A text within seconds keeps them talking to you.
A call goes unanswered
You're under a house or on a roof. Your phone rings like it always does, and your number stays the same.
They get a text in seconds
A friendly text goes out from your business, saying who you are and asking what they need.
The job gets booked
The assistant answers simple questions and offers your open arrival windows until the customer picks one.
You get the details
You get a text for every booking, and right away for emergencies like a gas smell, flooding or no heat.
The toolbox
Seven small tools, one subscription.
Start with missed-call text-back. Add the others as they launch and as they pay for themselves.
Review requester
Texts after each job. Happy customers get your Google review link. Unhappy ones reach you privately.
Reminders and “on my way”
Fewer no-shows and fewer “where's the tech?” calls.
Estimate chaser
Follows up on unsigned quotes at 2, 7 and 14 days.
Payment reminders
A friendly text with a pay link for overdue invoices.
Web lead responder
Texts anyone who fills out your website form within 60 seconds.
Weekly owner scorecard
One text every Monday: calls caught, jobs booked, reviews earned.
The math
What are missed calls costing you?
Move the sliders to match your shop. The starting numbers are only examples.
Work you could win back each month
$3,640
About 10 extra jobs a month
Missed calls × 4.33 weeks × booking share × job value. An estimate, not a promise.
Plans
Start small. Add tools as they pay off.
Every plan starts with a 14-day trial. We do the setup.
Starter
- Missed-call text-back
- One more tool of your choice as it launches
- Booking and emergency alerts to your cell
Pro
- Every Gofer Works tool, as each one launches
- Weekly owner scorecard
- Priority setup and changes
Questions
Straight answers.
Do I have to change my phone number?
No. Calls still ring your phone first. A text goes out only when nobody picks up.
Will customers know it's automated?
Yes. The assistant says it's your automated assistant and offers to have a real person follow up.
What about emergencies?
Messages about things like a gas smell, flooding, no heat or no AC, or an electrical hazard get flagged to your cell right away.
Can customers stop the texts?
Yes. Anyone can reply STOP at any time and they won't get another text. Replying HELP gets our contact info.
Where do you work?
We're based in Greenville, SC, and work with shops within about 25 miles.
Try it free for 14 days.
Tell us about your shop and we'll have your text-back running within a week.
Email us
hello@goferworks.com